Privacy Policy Child Safety Delete Account

Kite Support

App: Kite
Developer: Tzu Yao Chen
Last updated: July 30, 2026

This page explains how to get help with the Kite app, report problems, and find related account or safety information.

1. How to contact support

For app support, technical issues, account questions, appeals, or other inquiries, email the developer:

Developer contact
Tzu Yao Chen
Helsingborg, Sweden
Email: karta14184@gmail.com

We aim to respond within a reasonable period. Response times may vary depending on volume and the nature of your request.

2. What to include in your email

Please include:

  1. A clear description of the issue or request
  2. Your device model and operating system version (for example, Android 15)
  3. The Kite app version
  4. The email address linked to your Kite account
  5. Screenshots or steps to reproduce the problem, when helpful

Suggested subject line: Kite app support

3. Report harmful content in the app

For spam, harassment, safety concerns, or other policy violations, use the in-app Report option on the post, comment, meetup, or profile. You can also block another member from their profile or content menus.

Child safety standards and reporting guidance: Child Safety

4. Account and data help

5. Legal documents

Terms of Service and the End User License Agreement (EULA) are available in the Kite app (Personal / Settings / Terms & Policies, and during account acceptance). Privacy and child-safety information are also published on this site.

Support URL: https://kite-c8108.web.app/support